Catalog
To receive a catalog send $5.00 to Dark Side Ink, 16 Anawan St., Fall River, MA 02721.

Ordering Information
Web: We are now able to accept orders through our website. We provide a secure shopping cart that will process your order via all major credit cards and Paypal.

Phone: To place an order by phone, call Toll Free 1(866)666-1662 or 1(508)676-6606 Customer service representatives are standing by to assist you, during normal business hours (8:30am-4:30pm E.S.T.). For orders placed after business hours, please leave complete description of order and mailing info on voice mail.
Please Email us with any questions regarding your order / shipment.

Fax: You may fax your order only during business hours. Please use the order form provided below. Indicate method of payment, be sure to include credit card number, type of card, expiration date, the address the bill goes to for that credit card, CVV code on back and signature. Fax orders to: (508) 676-666-06

Mail: Orders by mail are always welcome on the order form provided. Please give all info needed. Additional order forms will be shipped with your order.

Delivery Information
We will process orders promptly. Please allow additional time for specialty items. We will notify you of any delay on regular orders.Most instock items ship within a week to 2 weeks.

Shipping Information
Shipping and handling fees must be added to orders. There is a minimum shipping charge of $6.00 for the first item, each additional item is $2.00. For additional shipping addresses, please add $6.00 for the first tiem and $2.00 for each addittional item./per address. We use U.S. Postal service and UPS to ship most orders. We can only ship prepaid USPS orders to P.O. Boxes. Deliveries to Alaska, Hawaii, Puerto Rico, and Foreign countries require additional shipping, please call for details. Orders to APO/FPO address are limited to USPS size restrictions: call for shipping charges. Sorry we do not ship C.O.D.

Rush Orders
We do offer express shipping. Please call for charges and availability.

Damaged Items
If an item is damaged, please notify our Customer Service Department within 36 hours so that a claim can be processed. Please hold the original carton and damaged merchandise for inspection.

Returns and Refunds
If you are not satisfied with your purchase, it must be returned within 30 days for you to receive a refund or exchange. For your protection, returned packages must be insured for their value. Repack items carefully in the original box(s) with the return form and prepay shipping. A return form will be shipped with orders, if one was not included please notify us.
(Please not that you are responsible for the safe return of merchandise and for all shipping costs.)
Shipping charges are not refundable.

Pricing and accuracy of Information
All prices on this site are valid until further notice. We take great care to check the accuracy of all prices and information on this site: however, occasional errors occur. You will be notified of any price change on orders placed before shipping.